FAQ

 How long does shipping take?

All orders are shipped within 1-3 business days. Delivery across Canada typically takes 10-15 business days. You will receive a tracking number by email once your order has shipped.

 How much does shipping cost?

Shipping is 100% FREE on all orders across Canada. No minimum purchase required!

 How do I use the Paw Cleaner?

It’s super simple! Add water to the cup, insert your dog’s paw, press the power button and hold. The soft silicone bristles will gently clean your dog’s paw in seconds. Rinse and repeat for each paw!

 Is it safe for my dog?

Absolutely! The bristles are made of soft food-grade silicone, gentle on sensitive paws. Safe for daily use on dogs of all ages and sizes.

 What dog sizes does it fit?

Our paw cleaner works for small, medium and large dog breeds. It fits paws up to 3.5 inches wide.

 How long does the battery last?

The rechargeable battery lasts up to 10 days with daily use. Charges fully in approximately 1 hours via USB.

 Can I return it?

Yes! We offer a 30-day money back guarantee. If you’re not completely satisfied, contact us at pawssource@gmail.com and we’ll make it right.

 How do I clean the paw cleaner?

Simply remove the silicone brush head, rinse under warm water and let it dry. Takes less than a minute!

 Do you ship outside of Canada?

Currently we ship within Canada only. Stay tuned for international shipping coming soon!

 How do I track my order?

Once your order ships you will receive a confirmation email with your tracking number. You can use it to track your package directly on our website.